Category archives for "Chargebacks"

Don’t Let Chargebacks Stress You Out — Here’s How

As a subscription business owner, chargebacks are an unavoidable part of your day-to-day operations.

Are You Affected by Mastercard’s New Free Trial Rules?

Last month, Mastercard made an announcement that left many subscription business owners wondering if their business would be affected — or to what extent.

How Much Are Chargebacks Costing You?

When a customer successfully disputes a charge you’ve made against their credit or debit card, the card issuer will rescind the sale from you – and adds feed on top of it.

How to Reduce Your Losses From Chargebacks

As an online business owner, chargebacks are just part of your day-to-day life. But that doesn’t mean you have to accept them and move on.

Troubleshooting Excessive Satisfaction-Based Chargebacks

From a retention stand-point, the most important type of chargeback for a business to target is one based on customer dissatisfaction, as it indicates an opportunity to pitch a persuasive re-evaluation of the product's value.