Coupons & discounts

Coupons are a powerful marketing feature. Reward your longtime customers, generate more sales, or test new pricing strategies. Coupons allow you to apply different types of discounts to invoices, subscriptions, and pricing plans.

Restrict coupons in various ways to achieve your desired discount.

Note that redeemed coupons are redeemed not to invoice/subscription/plan, but to a customer and will be applied to every invoice or subscription of that customer (if they fit the coupon’s restrictions.)

Discount types

A coupon may have one of these types of discounts: fixed (fixed amount) or percent (percentage of subtotal). Note that coupons with fixed type will be applied only to invoices with the same currency.

Restriction types

These are the restriction types Rebilly supports:

  • Discounts per redemption: This restriction type allows you to limit how many times the coupon will be applied by one redemption. For example, it is really useful when you want a coupon to be applied only to the first two subscription renewals.
  • Redemptions per customer: This restriction type allows you to limit how many times a coupon can be redeemed by one customer. We recommend you limit the redemptions per customer to one.
  • Restrict to invoices: This restriction type allows you to restrict a coupon to specified invoices.
  • Restrict to products: This restriction type allows you to restrict a coupon to specified products.
  • Restrict to plans: This restriction type allows you to restrict a coupon to specified pricing plans.
  • Restrict to order subscriptions: This restriction type allows you to restrict a coupon to specified order subscriptions.
  • Minimum order amount: This restriction type allows you to set a minimum order amount for a coupon application. For example, if the restriction amount is $20, the coupon will be applied only to invoices with a total amount of more than $20.
  • Total redemptions: This restriction type allows you to set how many times a coupon can be redeemed by different customers.

Can I change the redemption code?

No, you cannot change a redemption code. You can create a new coupon code though.

Can I change the coupon?

Once a coupon has been redeemed it cannot be modified. You may deactivate a coupon. You may create a new coupon, but you cannot reuse the same coupon code. If you have same case where you absolutely must reuse the same code, please contact us and an administrator can help review your case and propose a solution.