# Retrieve customer timeline messages

Retrieves customer timeline messages.

Endpoint: GET /customers/{id}/timeline
Version: latest
Security: SecretApiKey, JWT

## Path parameters:

  - `id` (string, required)
    ID of the resource.

## Query parameters:

  - `limit` (integer)
    Limits the number of collection items to be returned.

  - `offset` (integer)
    Specifies the starting point within the collection of items to be returned.

  - `filter` (string)
    Filters the collection items. This field requires
a special format. Use  for multiple allowed values.  Use  for multiple fields.

For more information, see
Using filter with collections.

  - `sort` (array)
    Sorts and orders the collection of items. To sort in descending
order, prefix with . Multiple fields can be sorted by separating each with .

  - `q` (string)
    Use this field to perform a partial search of text fields.

## Response 200 fields (application/json):

  - `id` (string)
    ID of the customer timeline custom event.
    Example: "tmln_0YV8Q9WEF5DTA8HFXS27D1G6GC"

  - `type` (string)
    Type of timeline message.
    Enum: "account-password-reset-requested", "account-verification-requested", "aml-list-was-possibly-matched", "deposit-request-completed", "deposit-request-created", "deposit-request-expired", "deposit-request-started", "coupon-applied", "coupon-redeemed", "coupon-redemption-canceled", "custom-event", "custom-event-processed", "custom-fields-changed", "customer-bank-account-blocked", "customer-blocked", "customer-comment-created", "customer-created", "customer-merged", "customer-payment-card-blocked", "customer-requested-otp", "customer-tagged", "customer-untagged", "default-payment-instrument-changed", "email-message-sent", "experian-check-performed", "invoice-abandoned", "invoice-created", "invoice-disputed", "invoice-issued", "invoice-paid", "invoice-partially-paid", "invoice-partially-refunded", "invoice-past-due", "invoice-refunded", "invoice-reissued", "invoice-revenue-recognized", "invoice-voided", "kyc-document-accepted", "kyc-document-created", "kyc-document-modified", "kyc-document-rejected", "kyc-document-reviewed", "kyc-request-fulfilled", "lead-source-changed", "order-activated", "order-canceled", "order-churned", "order-completed", "order-created", "order-downgraded", "order-paid-early", "order-reactivated", "order-renewed", "order-trial-ended", "order-upgraded", "payment-card-expiration-was-modified", "payment-card-expired", "payment-instrument-created", "payment-instrument-deactivated", "primary-address-changed", "quickbooks-customer-created", "quickbooks-customer-task-failed", "quote-canceled", "quote-created", "quote-expired", "quote-issued", "quote-order-attached", "quote-recalled", "quote-rejected", "quote-updated", "refund-was-reflected-in-invoices", "subscription-paused", "subscription-resumed", "subscription-trial-end-changed", "transaction-abandoned", "transaction-amount-discrepancy-found", "transaction-approved", "transaction-canceled", "transaction-declined", "transaction-discrepancy-found", "transaction-disputed", "transaction-reconciled", "transaction-refunded", "transaction-voided", "transaction-waiting-gateway"

  - `customEventType` (string,null)
    Timeline custom event type.
Used with  type.
This value must be defined using the [Create customer timeline custom event type](https://www.rebilly.com/catalog/all/customers-timeline/postcustomertimelinecustomeventtype) operation.

  - `triggeredBy` (string)
    Specifies who, or what, triggered the timeline event.
    Enum: "rebilly", "app", "direct-api"

  - `message` (string)
    Detailed message description.

  - `extraData` (object)
    Additional data.

  - `extraData.actions` (array)
    Actions available for a timeline message.
If no actions are available, this field is empty.

  - `extraData.tables` (array)
    Table data that is attached to the timeline message.

  - `extraData.tables.type` (string)
    Enum: "list", "one-columns", "two-columns", "three-columns"

  - `extraData.tables.title` (string)
    Data table title.

  - `extraData.tables.footer` (string)
    Data table footer.

  - `extraData.author` (object)
    Author of the timeline message.

  - `extraData.author.userFullName` (string)
    Author's full name.

  - `extraData.author.userId` (string)
    Author's user ID.
    Example: "usr_0YVCEENYJ3D7Q9EN6BN16HA0G4"

  - `extraData.mentions` (object)
    User mentions, or tags, in a timeline.
    Example: {"@test@mail.com":"userId-1"}

  - `extraData.links` (array)
    Links that are attached to a timeline message.

  - `extraData.links.resourceType` (string)
    Enum: "kyc-document", "invoice", "subscription", "transaction", "email-message", "dispute", "coupon", "external"

  - `extraData.links.resourceId` (string)
    Unique resource ID.

  - `extraData.links.placeholder` (string)
    Example: "KYC document"

  - `extraData.links.externalUrl` (string)
    Example: "http://example.com"

  - `occurredTime` (string)
    Date and time when the timeline message occurred.

  - `_links` (array)
    Related links.

  - `_links.href` (string)
    Link URL.

  - `_links.rel` (string)
    Type of link.
    Enum: "self"

## Response 401 fields (application/json):

  - `status` (integer)
    HTTP status code.

  - `type` (string)
    Problem type in the form of a [URI](https://tools.ietf.org/html/rfc3986) reference.
It should provide human-readable documentation for the problem type.
When this member is not present, its value is assumed to be "about:blank".

  - `title` (string)
    Short, human-readable summary of the problem type.
Other than for the purposes of localization, this should not change from occurrence to occurrence of the problem.

  - `detail` (string)
    Human-readable explanation that is specific to this occurrence of the problem.

  - `instance` (string)
    URI reference that identifies the specific occurrence of the problem.
It may or may not yield further information if dereferenced.

## Response 403 fields (application/json):

  - `status` (integer)
    HTTP status code.

  - `type` (string)
    Problem type in the form of a [URI](https://tools.ietf.org/html/rfc3986) reference.
It should provide human-readable documentation for the problem type.
When this member is not present, its value is assumed to be "about:blank".

  - `title` (string)
    Short, human-readable summary of the problem type.
Other than for the purposes of localization, this should not change from occurrence to occurrence of the problem.

  - `detail` (string)
    Human-readable explanation that is specific to this occurrence of the problem.

  - `instance` (string)
    URI reference that identifies the specific occurrence of the problem.
It may or may not yield further information if dereferenced.