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Rebilly API
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Cancel a subscription order

Cancel a subscription order

Cancels a subscription order.

SecurityAPI Key: SecretApiKey or HTTP: JWT
Request
Request Body schema: application/json
required

Cancellation resource.

subscriptionId
required
string <= 50 characters

ID of the canceled subscription order.

canceledBy
string
Default: "customer"

Specifies who initiated the cancellation.

Enum: "merchant" "customer" "rebilly"
reason
string
Default: "other"

Reason for the cancellation.

Enum: "did-not-use" "did-not-want" "missing-features" "bugs-or-problems" "do-not-remember" "risk-warning" "contract-expired" "too-expensive" "other" "billing-failure"
description
string <= 255 characters

Description of the cancellation reason in free form.

prorated
boolean
Default: false

Specifies if the customer gets a pro-rata credit for the time remaining between churnTime and subscription next renewal time.

status
string
Default: "confirmed"

Status of the subscription order.

Enum Value Description
draft

Creates a daft cancellation so that the cancellation and charge can be previewed.

confirmed

Confirms a subscription cancellation. Sets the subscription to cancel when the churnTime is reached.

completed

Marks a subscription cancellation as completed. This is a read-only status that is set when the churnTime is reached. The cancellation may not be changed or deleted when the status is completed.

revoked

Revokes a subscription cancellation.

churnTime
string <date-time>

Date and time when the subscription is deactivated.

churnTimePolicy
required
string or null

Specifies when the subscription is to be deactivated. The churnTimePolicy takes precedence over the churnTime in request.

Enum: "null" "now" "at-next-renewal"
Array of objects

Items to be added to the new invoice. Proration item is generated and added automatically.

post
/subscription-cancellations
Request samples
application/json
{
"subscriptionId": "sub_01HRF27SATGE4Z6PBJE6PD8328",
"canceledBy": "merchant",
"reason": "did-not-use",
"description": "string",
"prorated": false,
"status": "draft",
"churnTime": "2019-08-24T14:15:22Z",
"churnTimePolicy": "null",
"lineItems": [

]
}
Responses

201

Cancellation created.

401

Unauthorized access. Invalid credentials used.

403

Access forbidden.

422

Invalid data sent.

Response samples
application/json
{
"id": "ord_cnl_0YVJ5XVQM9CDP8248ZQX0RDMKV",
"subscriptionId": "sub_01HRF27SATGE4Z6PBJE6PD8328",
"proratedInvoiceId": "in_0YVF9605RKC62BP14NE2R7V2XT",
"appliedInvoiceId": "in_0YVF9605RKC62BP14NE2R7V2XT",
"canceledBy": "merchant",
"reason": "did-not-use",
"description": "string",
"prorated": false,
"status": "draft",
"canceledTime": "2019-08-24T14:15:22Z",
"createdTime": "2019-08-24T14:15:22Z",
"updatedTime": "2019-08-24T14:15:22Z",
"churnTime": "2019-08-24T14:15:22Z",
"churnTimePolicy": "null",
"lineItems": [

],
"lineItemSubtotal": {
"amount": 49.95,
"currency": "USD"
},
"_links": [

]
}