# Payments KPIs

Use payments Key Performance Indicators (KPIs) to view and analyze payments data and reports.

To access payments KPIs: In the left navigation bar, press , then press **Payments**.

## Payments tiles

The payments KPIs page is divided into tiles that provide insights into specific areas of payments, based on a specified time range. Each tile displays a graph, percentage increase or decrease over the defined range, and depending on the title type, a sum or a total count number.

### Sales

Displays the total number of approved transactions. To analyze sales data, see [View transaction reports](/docs/reports/payment-reports#view-transactions-reports).

### Approval rate

Displays the percentage of approved transactions. To analyze approval rates, see [View transaction reports](/docs/reports/payment-reports#view-transactions-reports).

The following metrics determine approval rate:

- **n**: Total number of approved transactions.
- **a**: Total number of transactions.


Approval rate formula: *n* ÷ *a*

### Revenue collected

Displays the total amount of all collected revenue. To analyze revenue data, see [View transaction reports](/docs/reports/payment-reports#view-transactions-reports).

### Refunds value

Displays the total value of all refunded transactions. To analyze refunds, see [View transaction reports](/docs/reports/payment-reports#view-transactions-reports).

### Chargebacks

Displays the total number of chargebacks. To analyze chargebacks, see [View dispute reports](/docs/reports/payment-reports#view-dispute-reports).

### Chargebacks value

Displays the total value of all transactions with chargebacks. To analyze chargeback values, see [View dispute reports](/docs/reports/payment-reports#view-dispute-reports).

### Transactions

Displays the total number of transactions. To analyze transaction data, see [View transaction reports](/docs/reports/payment-reports#view-transactions-reports).

### New leads

Displays the total number of new customer records.

## Tile interactions

The following tile interactions are available:

- Select a date range for the data that is displayed in tiles: In the top right of the screen, press the date picker, then select a date range. To make a quick date range selection, press  on the right of the date picker, then make a selection.
- View and interact with detailed data reports: Mouse-over or press a tile, then press  **Go to report**.
- Hide one or more tiles: Mouse-over or press a tile, then press  **Hide this tile**.
- Restore hidden tiles: In the top right of the screen, press  **Restore metrics**.
- Move or rearrange tiles: Mouse-over or press a tile, press , then drag and drop the tile to a new location.
- View detailed tile data in data tables, and inspect transactions: Mouse-over or press a tile, then press .
- Access reports from KPI tiles:
Some KPI tiles provide access to reports. These reports can also be accessed from  in the left navigation bar.
  1. In the left navigation bar, press , then press **Payments**.
  2. Mouse-over or press a tile, then press  **Go to report**.


## View payments reports

For information on how to view and use payments reports, see [Payments reports](/docs/reports/payment-reports).