# My organizations and websites

When you first log in to Rebilly, you create an organization as part of the setup process. A default website is created when a new organization is created.

An organization is an entity that represents you, or your company, as a merchant.

A website is where your organization obtains a customer through a subscription. It is also the processor account and billing descriptor used for payment transactions.

## Add new websites

Use this process to add new websites.

1. In the left navigation bar, press .
2. In the **Management** section, press **My organization & websites**.
3. In the right of the screen, press **Add website**.
4. In the **Website logo** section, press the upload logo icon, and add a logo.
5. In the **Website information** section
  1. In the **Website name** field, enter the website name.
  2. In the **Domain** field, enter the domain of the website.
  3. In the customer service phone and email fields, enter the customer service details for this website.
6. Press **Save**.


## Create additional organizations

Rebilly supports the association of multiple organizations to a single user login. If you have multiple entities, you can choose to use a single Rebilly account, or create a separate Rebilly account for each organization. For example, this is beneficial if you are managing two separate and unrelated businesses.

Invoices and orders must be associated with a single organization. This is a mandatory requirement when creating an invoice, subscription, or payment. A gateway account can be associated with one organization only.

To create an additional organization:

1. In the top left corner of the screen, press your organization name.
2. In the drop-down, press **Add new organization**.
3. In the **Organization name** field, enter the name of the organization.
4. In the **Organization website** field, enter the URL of the organization.
5. In the **Country** dropdown, select the country of the organization.
6. In the **Reporting currency** dropdown, select the currency of the organization.
7. Press **Add organization**.


## Configure a custom domain

Rebilly supports the use of custom domains in billing portals, quotes, deposit requests, and payouts. Instead of using the default Rebilly domain: `portal.secure-payments.app`, you can use your own.

After you create a custom domain, select it when you create a billing portal. You can also edit the settings later to change the domain. For more information, see [Create a billing portal](https://www.rebilly.com/docs/settings/billing-portals/#create-a-billing-portal).

To create a custom domain:

1. In the left navigation bar, press .
2. In the **Management** section, press **My organization & websites**.
3. In the **Custom domains** section, press **Add custom domain**, then enter your custom domain and press **Add**.
4. Log in to your DNS management service, create a CNAME DNS entry for your custom domain, and point it to one of the following Rebilly URLs:
  - Live environment: `custom.secure-payments.app`
  - Sandbox environment: `sandbox-custom.secure-payments.app`
5. On the first custom page request, Rebilly automatically creates a signed **SSL Certificate** for your configured domain.


## Edit a website

Use this process to edit the details of a website.

1. In the left navigation bar, press .
2. In the **Management** section, press **My organization & websites**.
3. To edit a website: On the right of website tile, press , then press **Edit Website**.
4. In the **Website logo** section, select from the following:
  - Add a logo: Press the upload logo icon.
  - Change a logo: Press **Change logo**.
  - Delete a logo: Press **Remove logo**.
5. In the **Website information** section
  1. In the **Website name** field, edit the website name.
  2. In the **Domain** field, edit the domain of the website.
  3. In the customer service phone and email fields, edit the customer service details for this website.
6. Press **Save**.


## Edit an organization

Use this process to edit the details of an organization and to globally configure the Time To Live (TTL) of pending orders.

Organization information is displayed on invoices and quotes. By editing organization information, you can update the appearance of invoices and quotes, such as changing the logo, or updating the company information that is displayed.

1. In the left navigation bar, press .
2. In the **Management** section, press **My organization & websites**.
3. On the right of the **Organization details** tile, press **Edit**.
4. Select from the following:
Add or change organization logoIn the **Organization logo** section, select from the following:
  - Add a logo: Press the upload logo icon.
  - Change a logo: Press **Change logo**.
  - Delete a logo: Press **Remove logo**.
Edit organization informationIn the **Organization information** section:
  1. In the Organization name field, edit the organization name.
  2. In the **Address**, **City**, **Country,** **Region**, and **Postal code** fields, enter or edit the address of the organization.
  3. In the **Phone number** field, enter or edit the phone number of the organization. 
To add more than one phone number, press **Add phone number**. If the organization has more than one phone number, to set the default phone number, press **Make primary**.
  4. In the **Email** field, enter or edit the email address of the organization. 
To add more than one email address, press **Add email**. If the organization has more than one email address, to set the default email address, press **Make primary**.
Configure organization settingsIn the **Organization setting** section:
  1. In the **Tax descriptor** field, enter or edit the tax descriptor of the organization. The tax descriptor is displayed on invoices.
  2. In the **Invoice time zone** field, select the time zone of the organization. This timezone is used for invoice timestamps.
  3. Optionally, to globally configure the Time To Live (TTL) of pending orders, and automatically abandon them if a customer does not activate the order within a specific time frame: Select the **Automatically abandon pending orders** checkbox and specify the time frame.
  4. Optionally, to globally configure a delinquency period to all orders:
    1. Select the **Automatically add a delinquency periods to orders** checkbox.
    2. Define the **Delinquency period** in days. 
For more information, see [Delinquency periods](/docs/data-tables/manage-delinquency-periods).


## Export organization data

Use this option to export organization data in ZIP format. You can only process one data export request at a time. Data export requests must finish processing before a new data export can be requested.

1. In the left navigation bar, press .
2. In the **Management** section, press **My organization & websites**.
3. In the **Export organization data** section, press **Export**, then wait until the data is generated.
4. When the data generation process is complete, to download in ZIP format, press **Download the export file**.


## Manage tax ID numbers

Use this process to add, delete, or choose a default tax ID number.

As a merchant, you may need to display tax ID numbers on invoices you issue. This process describes how to add and manage organization tax ID numbers. For more information on managing taxes, see [Taxes](/docs/settings/taxes).

1. In the left navigation bar, press .
2. In the **Management** section, press **My organization & websites**.
3. In the **Tax ID numbers** section, select from the following:
  - Add a new tax ID number: Press **Add tax ID number**.
  - Delete a tax ID number: On the right of a tax ID number, press , then press **Delete**.
  - Set a default tax ID number: On the right of a tax ID number, press , then press **Set as default**.


## Manage tax locations

Use this process to add, edit, or delete tax locations.

As a merchant, you may need to collect taxes in different locations using the TaxJar or Avalara tax calculator. This process describes how to add and manage additional organization tax addresses. For more information on managing taxes, see [Taxes](/docs/settings/taxes).

This feature is only available to US-based organizations.

1. In the left navigation bar, press .
2. In the **Management** section, press **My organization & websites**.
3. In the **Tax locations** section, select from the following:
  - Add a new tax location: Press **Add tax location**.
  - Edit a tax location: On the right of a tax location, press , edit, then press **Update**.
  - Delete a tax location: On the right of a tax location, press


## Obtain your organization ID and website ID

Use this process to obtain your organization ID and website ID. Both IDs are required to interact with the Rebilly API.

When you first log in to Rebilly, you create an organization as part of the setup process. A default website is created when a new organization is created. The website ID is a unique identifier which describes your website or websites. The organization ID describes your organization or organizations.

1. In the left navigation bar, press .
2. In the **Management** section, press **My organization & websites**.
3. In the **Organization details** section, note the **ID** value.
4. In the **Websites** section, note the **ID** value.