Task 7: Cancel orders

Docs: Cancel a subscription.

Here is a short video tutorial on canceling a subscription:

Use Rebilly to cancel subscription.

• Customer name: Sherry Emery
• Effective date: Next renewal
• Canceled by: Customer
• Cancellation reason: Did not use
• Description: Do not complete this field.
• Send email to customer: Ensure this checkbox is not selected.

• Customer name: Mandi Morano
• Effective date: Next renewal
• Canceled by: Customer
• Cancellation reason: Did not use
• Description: Do not complete this field.
• Send email to customer: Ensure this checkbox is not selected.

Cancel with a pro rata credit

Here is a short video tutorial on canceling a subscription with a pro rata credit:

Use Rebilly to cancel subscription with a pro rata credit.

• Customer name: Jarvis Wooten
• Effective date: Now
  • Add pro rata credit: Select the checkbox.
• Canceled by: Customer
• Cancellation reason: Other
• Description: Do not complete this field.
• Send email to customer: Ensure this checkbox is not selected.

• Customer name: Patti Mazola
• Effective date: Now
  • Add pro rata credit: Select the checkbox.
• Canceled by: Customer
• Cancellation reason: Other
• Description: Do not complete this field.
• Send email to customer: Ensure this checkbox is not selected.