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Task 16: Log a dispute

Docs: Mark a transaction as disputed.

Here is a short video tutorial marking a transaction as disputed:

Use Rebilly to log a dispute.


  • Customer name: Jarvis Wooten
  • Invoice #1
  • Type: First chargeback
  • Status: Under review
  • Posted time: 2 days before today's date.
  • Deadline time: 1 week from today's date
  • Currency: USD
  • Amount: Full amount
  • Dispute reason code: 13.1 Merchandise/Services not received
  • Acquirer reference number: 12345
  • Case ID: 7AT8j876

  • Customer name: Dorothy Casillas
  • Invoice #1
  • Type: First chargeback
  • Status: Response needed
  • Posted time: Today's date
  • Deadline time: 2 weeks from today's date
  • Currency: USD
  • Amount: Full amount
  • Dispute reason code: 13.5 Misrepresentation
  • Acquirer reference number: 12345
  • Case ID: 9MKY5224