Privacy Policy

​Privacy Policy

This agreement was last modified on September 4, 2013.

THE FOLLOWING IS THE PRIVACY POLICY FOR THE USE OF THE WEBSITE (HEREIN REFERRED TO AS THE “WEBSITE”, THE “SERVICE”, “US” AND “WE”). BY SIGNING UP FOR ANY SERVICE PROVIDED BY US, YOU ARE AGREEING TO BE BOUND BY THIS PRIVACY POLICY. WE MAY MODIFY THIS PRIVACY POLICY FROM TIME TO TIME. NOTIFICATIONS OF A CHANGE IN THIS PRIVACY POLICY WILL BE POSTED ON THE WEBSITE OR SENT BY E-MAIL, AS WE DETERMINE IN OUR SOLE DISCRETION. YOUR USE OF THE WEBSITE CONSTITUTES A BINDING ACCEPTANCE BY YOU OF THIS PRIVACY POLICY.

Collection & Use of Information
The information that we collect and how it is used is dependent on the nature of the activity and your relationship with us.

Inquiries:
Our website offers various ways that individuals may contact us, such as through form submissions, email, phone, or fax, in order to inquire about our company and services. We may store the information provided, as well as any personally identifiable information, with your full knowledge. We may use this information in order to respond to your query and contact you. This information will not be shared with third parties, with the exception of those contracted by us in order to provide necessary services, who are bound by confidentiality agreements.

Use of Services
When you sign up via the Rebilly Platform to use our services, you will be required to enter personally identifiable information and enter into a written agreement with us. In order to provide these services to you, it may be necessary for us to disclose your information to contracted third parties and service provider partners who perform certain functions of our service on our behalf. Please refer to “Information Sharing & Onward Transfer” below for more detailed information. We may also use this information at an aggregate level for the purposes of internal business analysis and fraud prevention.

Age Restriction
You must have reached the age of majority to register as a member of or be permitted use of the Website. Any information we receive from people we believe to be under this age will be purged from our database. We do not knowingly collect personal information from children under the age of 13 or have any reasonable grounds to believe that children under the age of 13 are accessing our website or using our services.

Your Rights & Choices
You may have certain rights and choices in regards to the personal information that we collect and maintain.

You may choose not to provide personal information to us by refraining from opening an account with us and by refraining from submitting personal information to us.

You may direct us not to share your personal information with third parties, except (i) with service providers we have retained to perform services on our behalf, (ii) in the event we sell or transfer all or a portion of our business or assets, (iii) if disclosure is required by law or legal process, (iv) with law enforcement authorities or other government officials, or (v) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraud or other illegal activity. We use your personal information only for the purposes indicated in this policy unless we have a legal basis, such as consent, to use it for other purposes. Where required by law, we obtain your prior opt-in consent at the time of collection for the processing of (i) personal information for marketing purposes and (ii) personal information deemed sensitive pursuant to applicable law.

By utilizing the functionality on your browser, you may choose to disable cookies, or to be notified when you receive a new cookie, or to disable existing cookies. However, without cookies, the functionality and use of our site may be limited and impaired.

Information Sharing & Onward Transfer
We do not sell or share your personal information with third parties except as outlined below.

We share information in order to perform payment card transactions and other activities that you may request, such as authorizing, recording, settling and clearing payment card transactions, and conducting related activities such as billing, collection and fraud prevention.

We also share information with our service providers who perform services on our behalf and with our authorization. They are not authorized to use the shared information for any other purposes.

We require all third parties and service providers to take appropriate steps to safeguard the security and privacy of your personal information. The service providers must fit into our overall “Security & Privacy” framework outlined below as part of the stringent security measures aimed to attain PCI DSS Level 1 compliance.

We may disclose information about you under the following circumstances:

(i)We are required to do so by law or legal process;
(ii)We are required to do so by law enforcement authorities or other government officials; and
(iii)Disclosure is necessary to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraud or other illegal activity.

Security & Privacy
We are committed to security and privacy, maintaining strict physical, technical and administrative standards to protect the personal information that we collect. As part of this commitment, we are currently adhering to the Payment Card Industry Data Security Standard (PCI DSS) as a Level 1 service provider. This is the payment card industry’s most stringent security standard. Pursuit of this standard means that we have taken extensive security measures that include: physical, electronic, and procedural safeguards; documented security policies; use of strong encryption for data transmission; security monitoring tools; restricted access to personally identifiable information; and regular audits by independent, third party security experts.

Data Integrity
We only request and collect data that is both relevant and reliable for performing our services in the manner in which the data is intended to be used. We make every effort to ensure that the data collected is accurate, complete and current. Customers are asked to contact us with any changes or updates in order to assist us in maintaining our data integrity.

How to Access Your Personal Information
You can access, correct, update, delete, and deactivate your personal information through the Rebilly website by signing in to your account and editing your information as desired. You can also contact us directly by email at help@rebilly.com for assistance.

Enforcement
We regularly monitor and review our compliance with our Privacy Policy. If we receive a formal complaint, we will follow up with the person who made the complaint in order to resolve the complaint directly with the user. If the complaint cannot be resolved with the user directly, we will work with the regulatory authorities to resolve the complaint in an expeditious manner.

Notice
We may modify this Privacy Policy from time to time based on changes in the law, our need to accurately reflect our data collection and disclosure practices, or your comments or suggestions. Notification of changes in this Privacy Policy will be posted on the Website or sent via electronic mail, as we may determine in our sole discretion. If you object to anything in this Privacy Policy, do not use the Website or the Service. Your continued use of the Service will constitute a binding acceptance by you of this Privacy Policy and any subsequent modifications.

Contact
If you have any questions or suggestions regarding our Privacy Policy, feel free to contact us at: help@rebilly.com

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