Category Archives for "Rebilly News & Updates"

Timelines: View and Comment on Transactions, Orders, and More

We’ve been hard at work on adding new features to Rebilly, and we’re happy to share our progress on Timelines. Timelines let your customer service team quickly view a timeline of activity (including customer activity, charges, and renewals). In addition to viewing that information, they can also view and add internal notes on the timeline. The goal? Help your customer service team provide a better experience to customers and clients. Here’s what a customer timeline looks like: To view a customer’s timeline, you’ll find that customer through the “Customers” screen. After clicking on a customer’s name, you’ll be able to see the timeline underneath “Recent Orders.” While you’re on a timeline, you can leave comments on it, with notes for […]

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Streamline Your Workflow With Our New WordPress Plugin

We’re always working on creating new and better ways for you to use Rebilly. And we know that 32% of the internet runs on WordPress — which is why we’ve been working hard on a new WordPress plugin to make it easier than ever to run your subscription business. With the Rebilly plugin for WordPress, you’ll be able to: Restrict content to members (and specific tiers of members, giving more content to your gold members than your silver members, for example) Create Rebilly forms from within WordPress and drop them into pages Easily direct people to specific WordPress pages after they complete checkout Do even more, with our upcoming features We’re not ready to unveil it to the public yet, […]

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New Rebilly Features: Dashboards, Timelines, and More

We’ve recently launched a new user interface and we’re excited to share the changes with you! What’s changing? Our web app (the user interface used by admins, customer service reps, and billing managers), has been rebuilt from the ground up. You’ll notice that information is organized and presented differently, that some features have moved, and that there are new features to explore. What’s included in the new and improved Rebilly? The app performs faster, and is built to make it easier to add new features in the future. Some of the features we’ve already added include: A new, intuitive dashboard where you can see all of your KPIs at a glance The ability to display specific segments on your dashboard […]

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