We offer two environments — the Sandbox environment, a virtual sandbox where you can play around without using real payment cards or gateway accounts, and the Live environment which uses real payment cards and gateway accounts.

Important tip: these environments share nothing except your login/password.

How to switch environments

When you first log in to your new account you will be in the “Live” Environment. Switch to Sandbox/Live environment from the bottom-left menu.

sandbox to live environment gif

Because these are totally separate environments, you will be required to log in again when you switch.

The live environment

The Live environment is for making real payments. However, proceed with caution: all of the changes you make here are real and can affect your business. After completing the steps outlined below, you will be able to accept real payments.

Go live Checklist

In order for you to start accepting real payments, you will (at a minimum) need to do the following things in the Live Environment:

  1. Connect a payment gateway
  2. Create at least one product
  3. Create at least one plan
  4. Connect a checkout page

Read the full guide on how to start accepting payments.

Don’t forget to save your settings along the way and test, test, test! Verify that all your gateway, product, and checkout page configuration settings have been set up correctly. If you need any help, simply write to us via chat or email us at support@rebilly.com.

The sandbox environment

Want to test out Rebilly without making real payments? Use the Sandbox. It’s a playground for testing Rebilly configurations and API integrations. Real payment cards cannot be used in the Sandbox environment. Therefore, it’s a risk-free and stress-free environment to test out Rebilly.

The environment for testing.

It’s a great environment for developers. Simulate real-life situations such as cancellations, refunds, declined transactions, etc. Test all possible billing scenarios without risks.

Read the full getting started guide - just follow the same steps in the Sandbox, not the Live environment.

Test Gateway and Cards To get you started, we’ve already set you up with our testing gateway “TestProcessor” as your sandbox payment gateway. When using “TestProcessor”, all of the payment information will not be sent to any 3rd parties. You can also test payment cards and even certain transaction responses with dummy cards in the Sandbox.

Play around with it to understand how Rebilly works. Once you are comfortable with using Rebilly in the Sandbox, recreate your site in the Live environment. If you’d like, we can help you migrate your settings from the Sandbox to the Live environment. Contact us via chat or reach out to support@rebilly.com and we will be in touch.

How to tell what environment you’re in

Not only is there a message that lets you know when you’re in the sandbox, but you’ll also notice that the URLs of the apps are different depending on the environment: app.rebilly.com (for the live environment) and app-sandbox.rebilly.com (for the sandbox environment).

sandbox environment