An authentication method used by merchants to validate cardholders. The cardholder authenticates their card against the issuing bank's website. The merchant chooses whether to use 3D secure. This enables the merchant to shift liability from themselves to the issuing bank. 3D Secure requires that cardholder interaction. For more information, see Set up a payment gateway - Configure 3D Secure (3DS).
An application owner is a person or organization that has submitted an app to the Rebilly App Store. For more information, see Submit an app.
An application user is a person or organization that installs, and uses an app from the Rebilly App Store. For more information, see Install or uninstall an app.
An electronic network for processing financial transactions. An alternate payment method, that uses the routing and account number for US bank account holders, to electronically transfer money to the merchant.
An acquiring bank is a bank, or financial institution, that processes credit or debit card payments on behalf of a merchant. The acquirer must approve or decline a credit card transaction. If approved, the acquirer must then complete the transaction by placing the funds into the merchant's account. The term acquirer indicates that the bank accepts or acquires credit card payments from the card-issuing banks within an association.
A BIN used to settle and clear a transaction. The acquirer BIN is used to activate 3D Secure.
Within the Rebilly rules engine, an action is an operation that executes when an event occurs. Action and event conditions are defined in rules. For more information, see Actions.
A software interface which facilitates communication between two or more pieces of software. An API specification describes how to use the interface.
Identity authentication of a user that is trying to access API resources.
The API secret or publishable key. A user can have multiple keys. A user can be a member of one or more merchants. And a merchant can have multiple members. For more information, see API keys.
Redeemed coupons are applied automatically to a customer's invoice, if this complies with the coupon's restrictions. For more information, see Coupons.
The result of a valid transaction that is accepted by the issuing bank.
A compliance or financial evaluation that takes place once, or more, each calendar year.
A transaction type used to authorize that a card is valid. It results in a hold placed on the cardholder's account for the authorized amount. An authorization response code is later used to capture the authorized funds.
Verification of a cardholder's billing address during a transaction. Used in fraud prevention during credit and debit card transactions.
The amount a customer owes the merchant. To calculate the balance:
- Add all debit invoice items.
- Subtract credit invoice items, on invoices that are not abandoned or voided.
- Subtract all approved sale or capture transactions.
- Add approved refund or void transactions.
The process of sending payment requests and receiving payments.
The address that is associated with a bank card. The issuing bank mails statements to this address. Invoices should also use this address. Note that a delivery address, where products are delivered, may be a different location to the billing address.
The first 6 digits of the payment card, which typically identify the issuing bank. An issuing bank may have multiple BINs.
A cryptocurrency, and a potential alternative payment method.
A stored value that, if matched, aborts an operation. Rebilly provides blocklists for: customer IDs, emails, IP addresses, BINs and payment cards. Create a temporary blocklist by adding an expiration date. For more information, see Blocklists.
The termination of a customer's subscription.
Describes the action of capturing authorized payment card funds. A capture debits funds from a cardholder's account, and on settlement, moves the funds to the merchant's account.
A cardholder can dispute a charge with their issuing bank. If the issuing bank accepts the dispute, it becomes a chargeback. A chargeback is sent through the card association to the acquirer, and to the merchant. The merchant has a deadline to respond to the chargeback. The response is called “representment.” A chargeback includes a reason code. Reason codes are specific to and predefined by each of the card brands, such as: Visa, MasterCard, American Express, and so on.
A bill of exchange where the drawee is the bank. A check is for specific amount, to a specific payee, or to cash. A check is for one single payment only. In the US, a check has a routing number and an account number.
Hosted forms where customers create a subscription to a merchant, and where merchants collect payments from customers. For more information, see Checkout forms.
Occurs when the paid service period on a subscription order expires. For example, a customer has a subscription which is paid in advance and renewed on the 5th of every month. If the customer cancels their subscription on the 1st of the month, they still have access to the subscription until the 5th of that month. On the 5th of the month, the paid service period ends and the account is churned. The customer can no longer access the subscription. For more information, see Order status.
Ensures that a body, for example Rebilly, is aware and of and is taking measures to comply with issued regulatory laws, rules, or specifications that are in place for an industry.
The number of times a payment card is consecutively declined while authorizing an auth or capture transaction.
Coupons enable a merchant to apply different types of discounts to invoices, subscriptions, and plans. For more information, see Coupons.
In accrual accounting, a credit is the opposite of a debit. A credit is a positive amount added to an account.
A credit card is a line of credit issued to a consumer by a bank. Transactions within the credit limit are financed with the expectation of future settlement with the issuing bank.
A system of money that is in common use. For example, US dollar, British pound, and so on.
A customer is an entity that is purchasing goods or services from a merchant, and is the payee in any transaction that is credited to the merchant. Customers are associated with payment cards, subscriptions, invoices and other miscellaneous relationship models.
A verification code that is displayed on a payment card.
Data tables are tables of data that are viewable in the Rebilly app by a user. Data table are customizable. Users can add, remove, and edit the column order. For more information, see Data tables and Customize tables.
In accrual accounting, a debit is the opposite of a credit. A debit is an amount subtracted from an account.
A payment card associated with a bank account, which enables the cardholder to pay for goods and services electronically. When a debit card is used, the amount is automatically debited from the cardholder's bank account.
A response where the issuing bank does not approve a payment transaction. A reason code is supplied, which describes why transaction was declined, such as: insufficient funds, incorrect billing address or CVV, and so on.
The physical address where goods are delivered to a customer. This address may be the same, or different to, the billing address.
A payment system, that once agreed, authorizes an organization to collect amounts from your account. Advance notice of amounts and dates of collection must be provided before an amount is debited.
A dispute occurs when a customer contests a charge to their debit or credit card account, and contacts their bank or credit card company about the charge.
Dispute information is made available to the merchant. The merchant then has the option to represent the charge and win the case. This process is called dispute resolution. If the merchant is unable to represent the charge, the card issuer will typically rescind the sale and add fees on top of it. This process is called a chargeback.
The latest time, or date, by which a merchant must submit a representment for a dispute. If the deadline is missed, the merchant loses the dispute.
The code used in a chargeback that describes the reason for the dispute.
A pseudonym used by a company when not operating under their registered company name.
The process of methodically communicating with customers to ensure the collection of accounts receivable. In Rebilly's terms and use, it is the process of retrying unsuccessful payment transactions.
A discount that a merchant can grant the customer in exchange for debt collection of a balance that is due.
The order in which dunning schedules are applied in the dunning process.
DCC provides the customer with the choice to be billed in the original transaction currency, or the customer's local currency. For more information, see Dynamic currency conversion
A descriptor is the text that is displayed on the cardholder's billing statement. It clearly identifies the source of a credit or debit card transaction. A dynamic descriptor can be modified on a per transaction basis.
The rate at which one currency will be exchanged for another currency.
The time a currency exchange occurred. This time is used to lock in an exchange rate for the exchange.
Within the Rebilly rules engine, an event is a preconfigured occurrence. Events are configured in rules. For more information, see Events.
Predicting future revenues, cost, other behavior, and metrics based on historical data and other factors.
When a customer uses deception to receive financial gain.
A payment gateway is a service which enables merchants to receive payments from their customers to their merchant account. A merchant account is a bank account that enables businesses to receive payments. For more information, see Gateway accounts.
The credentials given to a merchant by the merchant's payment gateway.
Canada-specific excise taxes on goods or services that are purchased in Canada. For more information, see Canada Revenue Agency.
The legal term for a contract in which a purchaser agrees to pay for goods in parts, or a percentage, over a number of months. Other similar practices are described as closed-end leasing or rent to own.
An invoice is a commercial document issued by a merchant to a customer, relating to a sale transaction and indicating the products, quantities, and agreed prices for products or services the merchant has provided the buyer. Payment terms are usually stated on the invoice. For more information, see Invoice lifecyle.
- Invoices are associated to a customer, currency, and website.
- Invoices have an issued time, due time, and closed time when it has been paid.
- Invoices may also have a voided time or abandoned time, if the invoice is voided or abandoned.
Refers to a line on an invoice, which may contain information about the product, quantities, duration, and prices.
The bank that issued the payment card to the cardholder.
Fees a customer may be charged, in addition to the balance due, if their payment is not received by a specific due date. Some merchants allow a grace period before charging a late fee.
A collection of plans, in a specific order, which a merchant may present to a customer or prospective customer, on a "pricing" or "plans" page.
A lead is an individual or entity who has not made a payment yet. A customer is an individual who has made one or more payments. For example, a lead may be an individual or entity who just started a subscription, but their first invoice is not due for payment until the end of the month. After they pay their first invoice, they become a customer and are no longer a lead.
A lead source is the marketing campaign that generates customer interaction, a sale, or a trial. For more information, see Lead source attribution.
The process of tracking and attributing leads with customers. This metadata is added to the customer's information, and contains common attributes from Google analytics and affiliate tracking applications. For more information, see Lead source attribution
A phrase that means processing and settling in the same currency.
The sandbox is an isolated testing environment that facilitates testing of configurations and code. It is not accessible to users outside your organization. Configurations are tested in the sandbox before they are moved to the live environment, where the configuration is accessible to real users. For more information, see Environments.
A merchant sells a product to end users or consumers.
A merchant account is a business bank account that enables merchants to receive payments from customers.
A four-digit number assigned to a business by credit card companies when the business first accepts a credit card as a form of payment. MCC is used to classify the business by the type of goods or services that it provides.
The rate a merchant is charged for payment processing services on debit and credit card transactions. This rate is in addition to other fees that a payments processor may charge the merchant.
A unique merchant identification code provided to merchants by their payment processor.
Number of days in which payment is expected. Payment terms that are stated on an invoice, or contracts related to services and payment, and communicate the expected time frame for payments.
For example, an invoice is issued with
Net 15 payment terms, and is issued on the first of the month, it should be paid on or before the 16th of the month.
A single, non-recurring, amount that a merchant can charge a customer using the Rebilly API.
An organization is an entity that represents you, or your company, as a merchant. When you first sign in to Rebilly, you are prompted to create an organization. For more information, see My organizations and websites.
An organization owner is a person who: created an organization, was associated with an organization when it was automatically created, has been granted administrator permissions on an organization, or has been granted all organization permissions. For more information on permissions, and how to assign them, see Users.
A payment card number. Typically, 12 to 16 digits in length. PANs must be protected according to PCI compliance.
The card a customer is using to pay for goods or services.
A payment instrument is a term which describes any means of making a digital payment, such as: credit cards, debit cards, direct debits, payment service providers, and digital wallets. For more information, see Payment instruments.
Different from an installment payment, a partial payment represents a customer who has paid any amount that is less than the balance due.
A customer balance of more than 0, that is past the due date of an invoice.
The action or process of paying for goods or services. A payment creates a transaction.
The process of collecting the balance due from a customer on behalf of a merchant.
The type of payment used to settle a balance due. Some examples are:
Both an acquirer and an alternate payment method.
An alternate payment method that is a prepaid online payment card.
The payment card industry consists of all the organizations which store, process, and transmit cardholder data.
A set of regulations that Rebilly must comply with.
A template of the key terms describing a subscription. A plan may have optional setup fees, an optional trial period and fees, and an optional recurring fees and frequency. A plan may also expire, or be valid only for a limited number of recurrences. For more information, see Products & pricing.
A payment card, which requires that funds must be loaded to an account before it can be used.
The amounts set up for specific plans that a merchant may offer.
A limit on the amount that a processor is willing to process, for the merchant, for some frequency. Rebilly uses calendar month as the period frequency.
A term that is used interchangeably with gateway, which describes the mechanism that provides communication to the acquirer or acquirer's platform.
The product a merchant is selling. A merchant may sell many products. A product may be attached to a plan. For more information, see Products & pricing.
Selling more than one product as a package.
A purchase order is a document that is created by a buyer and sent to a seller. It describes all items and terms related to a sale of goods or services, such as: number of units, price, expected delivery date, and payment terms. If the seller accepts the PO, they fulfill the order. When the order is delivered, the buyer must pay for the order based on the terms of the PO. Purchase orders are more commonly used in Business To Business (B2B) transactions than Business To Customer (B2C) transactions.
A purchase order number is used to track and book purchase orders.
The process of checking merchant account statements, from a merchant's processor or acquirer, against actual deposits that are in a corporate bank account, against sales records in Rebilly. For more information, see Transaction reconciliation
A Rebilly term for a recurring payment.
The number of recurring payments in a subscription, excluding trials or setup fees.
The Rebilly merchant-facing web application. For more information, see Rebilly
The agreed balance that a customer will pay in recurring intervals for a subscription.
The act of applying a coupon to a customer. For more information, see Redeem a coupon.
A refund removes funds from the merchant and transfers them back to a customer. A refund is similar to a void, except a void must happen before settlement of funds.
A customer agreement to continue a subscription for a new period of time.
The ability to filter report data by a variety of fields. The fields may or may not appear on the actual report.
The term used to describe the merchant's reply to a chargeback, with the intent to prevent the acquirer from retrieving funds that were previously settled.
The amount of funds a processor withholds from a merchant, usually in a specially designated reserve account. The purpose of the reserve is risk mitigation for the processor. The reserve amount may be 0, a flat amount, or a percentage of transactions. The reserve may also be a rolling reserve, where the amounts in the reserve are released after some period of time. A typical period of time for a rolling reserve may be six months.
This term describes the response message when interacting with a payment gateway. Each gateway has unique response messages. Some gateways may also have response codes.
- Approved: Transaction approved.
- Declined soft: Transaction declined, but may work at some point in the future.
- Declined soft fix: Transaction may be retried with additional data, or data correction, from the customer.
- Declined hard: Transaction cannot be retried. Examples: "No such card issuer", "Transaction not allowed", and "Stolen card".
Settings applied to a coupon that restrict the usage.
The continued use or payment of a good or service by a customer.
The process where an issuer requests information about a transaction through the card association to the acquirer, which passes it to the merchant. A retrieval precedes a chargeback.
A predefined event condition. When the condition occurs an event or action is executed. Use rules to customize application logic to execute configurable actions. For more information, see Rule and binds.
A transaction type that captures funds from a customer. A sale can be voided prior to settlement, and it can be refunded after settlement. A sale debits a customer account and credits a merchant account.
The plan or configuration to carry out a subscription. Elements include:
- Duration: Length of time that a plan is valid until.
- Time unit: Unit of time that defines a plan's interval, such as: day, week, month, bi-monthly, quarterly, semi-annual, annual, and so on.
- Number of units: Number of time units that occur between each plan interval.
- Repeats on: Day of week, day of month, or the anniversary that an interval repeats on.
- Number of occurrences: Number of intervals in a plan. A plan with no end is defined with 0 number of occurrences.
A fee charged to a customer for setting up a new subscription. Usually a one-time charge.
The state of a model entity, such as pending, active, inactive, and so on.
The termination of a subscription, which may be due to cancelation or expiration.
The reason a subscription stopped.
A subscription is an instance of a plan for a specific customer and website combination.
A subscription has the following properties:
- External ID.
- Start time.
- End time, canceled time, or renewal time.
- Rebill number, which increments each time it renews.
- Billing address.
- Delivery address.
An order is a customer's request to purchase items. It can contain subscription and one-time sale items. When it contains at least one subscription item it is a subscription order.
The creation of unique prices that are specific to a customer, or group of customers, for specific products or product bundles. A merchant may want to charge customers different prices for the same product. This pricing strategy is common in SaaS models.
A string that can be used once, which represents a customer's payment card details. A token expires within 24 hours. For more information, see Tokens.
A trial is an attribute of a plan, which indicates a period that has different pricing, with the possible inclusion of being free. For more information, see Trial-only subscription.
An instance of an action regarding a payment. A transaction:
- Contains a result, which is: approved, declined, canceled, abandoned, or unknown.
- Has an amount and a currency.
- Is related to a specific merchant website and a customer.
- Can be related to another transaction, such as the void of a previous sale.
- Is related to a payment method.
- Cannot be deleted. The only property of a transaction that can be updated is the result.
For more information, see Transactions
An entity that can be authenticated and granted access to the Rebilly system through API or app. For more information, see Users.
A defining attribute of a user that determines their level of access and privileges in the system. For more information, see Create roles.
A transaction type that reverses an authorization, capture, or sale transaction. A void can only occur before settlement, otherwise a refund must be used to credit the customer.
An HTTP request to a merchant defined URL, which notifies the merchant in a programmatic way of certain events, such as: a new transaction, a new subscription, or a new invoice. For more information, see webhooks.
Similar to a store, a website links a customer to merchant through a subscription. A website typically determines the processor account and billing descriptor used for payment transactions. For more information, see My organizations and websites
A method of attaching a priority or value to an entity that is being programmatically selected amongst others. Used in processor selection, and plan layout selection. The higher the weight, the more likely an entity is to be selected.
An alternate payment method. An electronic transfer of funds. Wire transfers transfer money from one bank account to another.