Task 15: Log a dispute

Task: Log the following disputes.

Docs: Dispute an approved transaction.

• Customer name: Jarvis Wooten
• Invoice #1
• Type: First chargeback
• Status: Under review
• Posted time: 2 days before today's date.
• Deadline time: 1 week from today's date
• Currency: USD
• Amount: Full amount
• Dispute reason code: 13.1 Merchandise/Services not received
• Acquirer reference number: 12345
• Case ID: 7AT8j876

• Customer name: Dorothy Casillas
• Invoice #1
• Type: First chargeback
• Status: Response needed
• Posted time: Today's date
• Deadline time: 2 weeks from today's date
• Currency: USD
• Amount: Full amount
• Dispute reason code: 13.5 Misrepresentation
• Acquirer reference number: 12345
• Case ID: 9MKY5224