Last updated

One-time sales

A one-time sale is single, non-recurring, charge for a product or service. Example: A one-time purchase of an internet modem.

This topic describes the current order model.

In the legacy order model, status is pending, abandoned, completed, or canceled. The billingStatus field contains the status of the most recent invoice. If the order has no recent invoice, billingStatus is unpaid.

In the current order model, status is pending, voided, completed, or abandoned. One-time sales items do not have a separate status. One-time sales items do not include billingStatus. For more information, see Legacy orders model.

One-time sale status

The statuses in this section describe an order that contains only one-time sale items. A one-time sale item has no status.

One-time sale example: Buying a bag of coffee for 5 USD.

The following are all statuses.

Status Description
pendingA customer requests one or more one-time sale items in an order.
completedThe customer pays the order invoice. An abandoned order is completed when the customer pays the invoice.
voidedA pending order is voided before the customer pays.
abandonedA pending order is not activated before the abandon time. For more information, see Configure automatic abandonment of pending orders.

Status transitions

Invoice is paidOrder is voidedAbandon time is reachedInvoice is paid

1 Pending

Completed

Voided

Abandoned

Invoice is paidOrder is voidedAbandon time is reachedInvoice is paid

1 Pending

Completed

Voided

Abandoned

  1. A customer requests one or more one-time sale items in an order. The order is pending.
  2. The order changes in one of the following ways:
    • The customer pays the invoice. The order is completed.
    • A pending order is voided before the customer pays. The order is voided.
    • A pending order is not activated before the abandon time. The order is abandoned.
    • An abandoned order is completed when the customer pays the invoice.