KYC

Use KYC data tables to view, edit, accept, and reject your customer's KYC documents. To review KYC documents, see Review KYC documents. To pause or resume a review, see Pause or resume a KYC document review.

A segment is a filtered view of a data set. To view filters that are applied to a segment: In the top right of the table, press Filters.

By default, KYC data is organized into three segments:

• Documents in review: Contains KYC documents in review (reviewer id is not empty; review time is empty; status is in pending, in-progress, accepted, rejected; document type is-in identity-proof, address-proof).
• Reviewed documents: Contains reviewed KYC documents (review time is not empty; reviewer id is not empty; status is in pending, in-progress, accepted, rejected; document type is-in identity-proof, address-proof).
• Unreviewed documents: Contains unreviewed KYC documents (review time is empty; reviewer id is empty; status is in pending, in-progress, accepted, rejected; document type is-in identity-proof, address-proof).

To add or manage segments, or to apply or edit filters on a segment, see Segments.

This section describes all interactions that are available in KYC data tables.

Use this process to manually review and accept or reject KYC documents. When you open an unreviewed KYC document, the review process automatically starts and assigns you as the reviewer.

1. In the left navigation bar, press Data tables, then press KYC & AML.

2. Press KYC unreviewed documents, then in the ID column, press a KYC document ID.

3. Optionally, to open the oldest unreviewed KYC document in the backlog: In the top right of the page, press .
   This pauses the review on the current document and opens the oldest unreviewed KYC document in the backlog.

4. At each KYC document, review the document image, summary information, and automated proof checks. Select from the following:

   Accept the document

   In the top right of the page, press Accept document.

   Reject the document

   1. Optionally, specify a rejection reason: In the KYC document summary, next to Rejection reason, press Edit, then select a rejection reason type.
      For more information, see KYC document rejection reasons.
   2. Optionally, to provide more information about why you rejected the document: In the KYC document summary, next to Rejection message, press Edit, then enter a rejection message.
   3. In the top right of the page, press Reject document.
   Pause the review process

   This process removes your reviewer assignment and returns the document to the unreviewed backlog. The document is not accepted or rejected.

   To resume the review process:

   • If the KYC document is open, press Start review.
   • If the KYC document is not open, returning to the document automatically resumes the review process and assigns you as the reviewer.
   Update document information and accept or reject

   Update the document fields, then in the top right of the page, press Update & accept document or Update & reject document.

   Proceed to the next unreviewed document in the backlog

   In the top right of the page, press .

Use this process to update KYC document information. The KYC information will change based on the document type. For more information, see Types of documents.

1. In the left navigation bar, press Data tables, then press KYC & AML.
2. Press KYC unreviewed documents, KYC documents in review, or KYC reviewed documents.
3. In the ID column, press a KYC document ID.
4. Use the Update column to update the corresponding document field; or press the Customer or Document fields, this will automatically update the corresponding document field.
5. In the top right of the page, press Update & accept document or Update & reject document.

Use this process to directly go to the last unreviewed document.

1. In the left navigation bar, press Data tables, then press KYC & AML.
2. Press KYC unreviewed documents, KYC documents in review, or KYC reviewed documents.
3. In the ID column, press a KYC document ID.
4. In the top right of the page, press .

Use this process to edit a KYC document rejection reason. For information on rejection reason types, see KYC document rejection reasons.

1. In the left navigation bar, press Data tables, then press KYC & AML.
2. In the ID column, press a KYC document ID.
3. In the KYC document summary, next to Rejection reason, press Edit.
4. Edit the rejection information, then press Confirm rejection.

Use this process to copy a KYC document ID.

1. In the left navigation bar, press Data tables, then press KYC & AML.
2. Press KYC unreviewed documents, KYC documents in review, or KYC reviewed documents.
3. In the ID column, press a KYC document ID.
4. In the KYC document summary, next to Document ID, press Copy document ID.

Use this process to open a KYC document image, in its original size, in a new tab.

1. In the left navigation bar, press Data tables, then press KYC & AML.
2. Press KYC unreviewed documents, KYC documents in review, or KYC reviewed documents.
3. In the ID column, press a KYC document ID.
4. In the left of the page and at the top of the image, press Open original in a new tab .

Use this process to pause or resume a KYC document review.

Pausing the review of a KYC document removes your reviewer assignment and returns the document to the unreviewed backlog. The document is not accepted or rejected.

1. In the left navigation bar, press Data tables, then press KYC & AML.
2. Press KYC unreviewed documents, KYC documents in review, or KYC reviewed documents.
3. In the ID column, press a KYC document ID.
4. Select from the following:
   • Pause the review process: In the top right of the page, press Pause review.
   • Resume the review process:
     • If the KYC document is open, press Start review.
     • If the KYC document is not open, returning to the document automatically resumes the review process and assigns you as the reviewer.

Use this process to rotate a KYC document image.

1. In the left navigation bar, press Data tables, then press KYC & AML.
2. Press KYC unreviewed documents, KYC documents in review, or KYC reviewed documents.
3. In the ID column, press a KYC document ID.
4. In the left of the page and at the top of the image, press Rotate .

Use this process to view the automated KYC document proof checks. To configure or adjust KYC document threshold and weight score options, see KYC settings.

1. In the left navigation bar, press Data tables, then press KYC & AML.
2. Press KYC unreviewed documents, KYC documents in review, or KYC reviewed documents.
3. In a KYC table, in the ID column, press a KYC document ID.
4. In the right of the page, under the Check passed heading, the proof checks are displayed.

Use this process to view automated KYC document proof scores. To configure or adjust KYC document threshold and weight score options, see KYC settings.

1. In the left navigation bar, press Data tables, then press KYC & AML.
2. Select KYC unreviewed documents, KYC documents in review, or KYC reviewed documents.
3. In the top right of the table, press Edit columns, select the Score checkbox, then press Apply.
   Proof scores column are now displayed in the table.

Use this process view document verification levels in data tables.

1. In the left navigation bar, press Data tables, then press KYC & AML.
2. Press any KYC segment.
3. Press KYC unreviewed documents, KYC documents in review, or KYC reviewed documents.
4. In the top right of the table, press Edit columns.
5. In the Select columns section, select enter Match level, then select the Match level checkbox.
6. Press Apply.

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