# Manage payout requests 

This topic describes how to manage customer payout requests.
Customers can request payout amounts that they want to receive.
Users, or members of your organization, manage these requests by reviewing, approving, and allocating funds to payment instruments.

To manage payout requests in bulk, use batches.
For more information, see [Batch payout requests](#batch-payout-requests).

## Payout request process

This procedure describes the payout request process.

To process payout requests, you must configure at least one gateway for payouts.
For more information, see [Configure a gateway to manage payout requests](/docs/settings/set-up-a-gateway#optionally,-configure-how-the-gateway-manages-payout-requests) and [Configure payout methods displayed in payout forms](/docs/settings/payout-method-configuration#configure-methods-to-display-in-a-payout-form).

To perform all steps of the payout request process in bulk, use [batches](#batch-payout-requests).

1. A payout request is created using a [payout form](/docs/dev-docs/hosted-payout-integration) and the customer adds or selects a payment instrument for the payout.
The payout request enters a 48-hour pending period and is assigned the `pending` status. 
You can also create a payout request on behalf of a customer.
For more information, see [Request a payout](#request-a-payout).
**Available actions:** [Mark as ready](#mark-a-payout-request-as-ready), [Split](#split-a-payout-request), [Block](#block-a-payout-request), [Cancel](#cancel-a-payout-request), [Add payment instrument](#add-payment-instrument-to-a-payout-request)
2. The 48-hour pending period ends or a member of your organization marks the payout request as ready and is assigned the `ready` status.
The payout request is ready for review.
For more information, see [Review a payout request](#review-a-payout-request).
**Available actions:** [Approve](#approve-a-payout-request), [Return to pending](#return-to-pending), [Block](#block-a-payout-request), [Cancel](#cancel-a-payout-request)
3. A member of your organization reviews and approves the payout request and is assigned the `approved` status.
The payout request is approved and funds can be allocated.
For more information, see [Review a payout request](#review-a-payout-request).
**Available actions:** [Allocate funds](#allocate-funds), [Block](#block-a-payout-request), [Cancel](#cancel-a-payout-request)
4. Funds are allocated automatically or manually by a member of your organization to payment instruments and gateways and are assigned the `in-progress` status.
The allocations are processed by a member of your organization.
For more information, see [Allocate funds](#allocate-funds) and [Process allocations](#process-allocations)
**Available actions:** [Process](#process-allocations), [Block](#block-a-payout-request), [Cancel](#cancel-a-payout-request)
5. The allocations have been processed.
The payout request is fulfilled and is assigned the `fulfilled` status.


## Batch payout requests

Use batches to approve, allocate, process, cancel, or block multiple payout requests at once instead of processing each request individually.

You can create a batch from any payout request status and include payout requests with different statuses in the same batch.

### Create a batch

Use this process to create a batch of payout requests.

You cannot add payout requests to a batch if they are already in another batch.

1. In the left navigation bar, press , then press **Payments**.
2. Press **Payout requests**.
3. Select from the following:
Manually add specific payout requests to a batch  1. In the left of each payout request that you want to add to the batch, select the checkbox.
  2. In the top of the table press  **Create batch**.
  3. Select **Selected rows**, then press **Create batch**.
Add payout requests that match a filter to a batchThis process describes how to add all payout requests that have the `pending` status to a batch.
For more information, see [Filter payout requests](#filter-payout-requests).
  1. In the top right of the table, press .
  2. In the **Filter** dropdown, select **Status**.
  3. In the **Operation** dropdown, select **is in**.
  4. In the **Value** field, select **pending**.
  5. Press **Apply filter**.
  6. In the top of the table press  **Create batch**.
  7. Select **Current filter**, then press **Create batch**.


### Manage batches

Use this process to mark payout requests as ready, review, approve, allocate, process, block, or unblock a batch of payout requests.
To create a batch of payout requests, see [Create a batch](#create-a-batch).

1. In the left navigation bar, press , then press **Payments**.
2. Press **Payout request batches**, then in the **ID** column, press a batch ID.
3. Depending on the state of the batch, select from the following:
Mark payout requests in a batch as readyUse this process to mark payout requests in a batch as ready for review.
This action is available when payout requests in the batch are in the `pending` status.
  1. In the top of the table, press **Pending**.
  2. In the left of each payout request in the batch, select the checkbox.
Alternatively, select the checkbox in the top of the table to select all payout requests in the batch.
  3. In the top right of the page, press **Mark as ready**.
Review payout requests in a batchThis action is available when payout requests in the batch are in the `ready` status.
  1. In the top of the table, press **Ready**.
  2. Optionally, to review existing allocations for the payout requests in the batch: In the left of the payout request, press . 
Alternatively, in the **Payout request ID** column, press the payout request ID to view the payout request details.
  3. In the top right of the page, press **Approve**.
Automatically allocate funds for a batchThis action is available when payout requests in the batch are in the `approved` status.
  1. In the top of the table, press **In progress**.
  2. Optionally, to change how payout methods are prioritized for this batch: In the right of the page, in the **Allocation order** section, add payout methods, remove payout methods, or press and drag methods to reorder them.
  3. If **Save** and **Cancel** appear below **Allocation order**, select from the following:
    - To persist the allocation order to the batch, press **Save** (the allocation list must include at least two payout methods).
    - To discard unsaved changes to the allocation order, press **Cancel**.
  4. Optionally, to set the allocation order to the organization default: Next to the **Allocation order** heading, press  when that control is visible. 
For more information, see [Set default payout allocation order](/docs/settings/organizations-and-websites#set-default-payout-allocation-order).
  5. In the top right of the page, press **Auto allocate**. 
Alternatively, to manually allocate funds for specific payout requests in a batch, see [Allocate funds](#allocate-funds).
Process payout request allocations in a batchUse this process to process payout requests in a batch.
This action is available when payout requests in the batch are in the `in progress` status.
  1. In the top of the table, press **In progress**.
  2. In the top right of the page, press **Process all**. 
Alternatively, to process a single allocation for a specific payout request in the batch, see [Process allocations](#process-allocations).
View completed payout requests in a batchUse this process to view completed payout requests in a batch.
This action is available when the payout requests in the batch are in the `completed` status.
  1. In the table, press **Completed**.
  2. In the **Payout request ID** column, press the payout request ID you want to view.
Block or unblock a batchThis action is available for payout requests in all statuses.
Select from the following:
Block a batchTo block a batch: In the top right of the page, press **Block**. 
Alternatively, to block a specific payout request in a batch, see [Block a payout request](#block-a-payout-request).
Unblock a batchUse this process to unblock a specific payout request in a batch.
  1. In the table, press **Blocked**.
  2. In the **Payout request ID** column, press the payout request ID you want to unblock.
  3. In the right of the page, press **Unblock**.

View blocked batchesTo view blocked batches: In the top of the table, press **Blocked**.


### View batches

Use this process to view the details of payout request batches.

1. In the left navigation bar, press , then press **Payments**.
2. Press **Payout request batches**.
3. Optionally, filter the batches by status  1. In the top right of the table, press .
  2. In the **Filter** dropdown, select **Status**.
  3. In the **Operation** dropdown, select **is in**.
  4. In the **Value** field, select the status of the batch.
  5. Press **Apply filter**.
4. Locate the batch you want to view in the table, then in the **ID** column, press the batch ID.
5. Select from the following:
View the details of the batchAt the top of the page, the following details are displayed:
  - Requested by: Member of your organization who created the batch.
  - Customers: Number of unique customers in the batch.
  - Payouts: Number of payout requests in the batch.
  - Total amount by currency: Total payout amount grouped by currency in the batch.
  - Created time: Date and time when the batch was created.
  - Updated time: Date and time when the batch was last updated.
  - Description: Description of the batch.
View the payout requests in the batchEach payout request in the batch displays status, payout request ID, customer, amount, and the date it was submitted.
To view the payout requests in the batch: In the top of the table, depending on the status of the batch, select from the following:
  - **Pending**: View the payout requests that are pending.
  - **Processing**: View the payout requests that are processing.
  - **Completed**: View the payout requests that are completed.
  - **Blocked**: View the payout requests that are blocked.
View the allocations of a batch of payout requestsTo view all allocations for all payout requests in the batch, turn on the **Display all allocations** toggle.
Alternatively, to view the allocations for a single payout request, in the **Payout request ID** column, press a payout request ID.


### View completed batches

Use this process to view completed payout request batches.

1. In the left navigation bar, press , then press **Payments**.
2. Press **Payout request batches**.
3. In the top right of the table, press .
4. In the **Filter** dropdown, select **Status**.
5. In the **Operation** dropdown, select **is in**.
6. In the **Value** field, select **completed**.
7. Press **Apply filter**.
8. In the **ID** column, press a batch ID.


## Request a payout

Use this process to create a payout request on a customer's behalf.
This process also generates a link where the customer can add a payment instrument to the payout request.
You can share this link with the customer or use the form to add a payment instrument on the customer's behalf.
Use the unique link in customer emails or live chat.

To create a payout request for a customer:

1. In the navigation bar, press , and press **Customers**.
2. In the list of customers, select a customer.
3. In the top right of the page, press , then press **Request payout**.
4. Optionally, if you have configured custom domains, in the **Custom domain** field, select a domain.
For more information, see [Configure a custom domain](/docs/settings/organizations-and-websites#configure-a-custom-domain).
5. Optionally, if more than one website is associated with your organization, in the **Website ID** field, select a website.
For more information, see [My organizations and websites](/docs/settings/organizations-and-websites#my-organizations-and-websites).
6. In the **Currency** field, select the currency for the payout.
7. In the **Amount** field, enter the amount for the payout request.
8. Optionally, in the **Redirect URL** field, enter a URL where the customer is redirected after they select a payment instrument. 
To inject the payout request ID into the redirect URL, use `{{id}}` as a placeholder for the payout request ID. Example: `https://www.example.com?id={{id}}`.
9. Press **Create**.
10. Copy the link and share it with the customer, or use the form to add a payment instrument on the customer's behalf.


## Manage payout requests

This section describes how to manage payout requests.
To manage multiple payout requests at once, see [Batch payout requests](#batch-payout-requests).

### Allocate funds

Use this process to allocate funds for payout requests.
Allocation is the process of distributing the payout amount across one or more payment instruments and gateways.

You can split the payout request amount into multiple allocations, across multiple payment instruments and gateways.

This action is available when payout requests are in the `approved` or `in-progress` status.

Select from the following:

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Allocate funds for a payout request
1. In the left navigation bar, press , then press **Payments**.
2. Press **Payout requests**.
3. Optionally, filter the payout requests by the `approved` or `in-progress` statusUse this process to filter by payout requests that are approved or in progress.
These payout requests are ready to be allocated.
  1. In the top right of the table, press .
  2. In the **Filter** dropdown, select **Status**.
  3. In the **Operation** dropdown, select **is in**.
  4. In the **Value** field, select **approved** or **in-progress**.
  5. Press **Apply filter**.
4. In the **ID** column, press a payout request ID. 
Ensure that the payout request has the `approved` or `in-progress` status. 
The payout request amount is displayed at the top of the page.
5. Review the payout request details, such as the requested amount, currency, exposure amount, and payment instruments.
6. Select from the following:
Automatically allocate fundsUse this process to automatically allocate funds based on payment instrument exposure and eligibility.
  1. Optionally, to set the order in which payout methods are used when processing payout requests:  In the right of the page, in the **Allocation order** section, press and drag the payment methods to set allocation priority.
  2. Optionally, to reset the order in which payout methods are used when processing payout requests to default: In the right of the page, in the **Allocation order** section, press  . 
For more information, see [Set default payout allocation order](/docs/settings/organizations-and-websites#set-default-payout-allocation-order).
  3. In the top right, press **Auto allocate**.
Manually allocate fundsTo allocate the payout request amount manually, across multiple payment instruments and gateways:
  1. In the **New allocations** table, in the **Allocation** field, enter the amounts to allocate to the payment instruments and gateways.
  2. In the bottom of the table, press **Add allocations**.
  3. Optionally, if you did not allocate the entire payout request amount, repeat steps 1 and 2 to allocate the remaining amount.


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Manually allocate funds for a payout request in a batch
Use this process to manually allocate funds for a specific payout request that is in a batch.
To automatically allocate funds in bulk, see [Manage batches](#manage-batches).

1. In the left navigation bar, press , then press **Payments**.
2. Press **Payout request batches**.
3. In the **ID** column, press the batch ID that contains the payout request to which you want to allocate funds.
4. In the **Payout request ID** column, press the payout request ID to which you want to allocate funds.
5. In the **New allocations** table, enter the amounts to allocate to the associated payment instruments and gateways.
6. In the bottom of the table, press **Add allocations**.
7. Optionally, if you did not allocate the entire payout request amount, repeat steps 5 and 6 to allocate the remaining amount.


### Approve a payout request

To approve a payout request, see [Review a payout request](#review-a-payout-request).
To approve a batch of payout requests, see [Manage batches](#manage-batches).

### Undo approval

Use this process to undo the approval of a payout request and return it to the `ready` status.
This action is available for payout requests that are in the `approved` status.

Select from the following:

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Undo approval of a payout request
1. In the left navigation bar, press , then press **Payments**.
2. Press **Payout requests**, then in the **ID** column, press a payout request ID.
3. In the right of the page, press **Undo approval**.
4. In the confirmation dialog, press **Confirm**.


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Undo approval of a payout request in a batch
Use this process to manually undo the approval of a specific payout request that is in a batch.
For more information, see [Batch payout requests](#batch-payout-requests).

1. In the left navigation bar, press , then press **Payments**.
2. Press **Payout request batches**.
3. In the **ID** column, press a batch ID of the batch that contains the payout request.
4. In the **Payout request ID** column, press the payout request ID to which you want to undo the approval.
5. In the right of the page, press **Undo approval**.
6. In the confirmation dialog, press **Confirm**.


### Add payment instrument to a payout request

Use this process to add a payment instrument to a payout request.
This process generates a link that can be shared with the customer to add a payment instrument to the payout request.
This action is available for payout requests that are in the `pending` status.

Select from the following:

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Add a payment instrument to a payout request
1. In the left navigation bar, press , then press **Payments**.
2. Press **Payout requests**, then in the **ID** column, press a payout request ID.
3. In the right of the page, press **Add payment instrument**.
4. Copy and share the link with the customer.
5. The customer can add a payment instrument to the payout request by visiting the link. 
The link expires after 24 hours.


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Add a payment instrument to a payout request in a batch
Use this process to add a payment instrument to a specific payout request that is in a batch.
For more information, see [Batch payout requests](#batch-payout-requests).

1. In the left navigation bar, press , then press **Payments**.
2. Press **Payout request batches**.
3. In the **ID** column, press the batch ID that contains the payout request to which you want to add a payment instrument.
4. In the **Payout request ID** column, press the payout request ID to which you want to add a payment instrument.
5. In the right of the page, press **Add payment instrument**.
6. Copy and share the link with the customer.
7. The customer can add a payment instrument to the payout request by visiting the link. 
The link expires after 24 hours.


### Block a payout request

Use this process to temporarily block actions on a payout request.
For example, a payout request can be blocked if it requires further investigation, such as suspected fraud, Know Your Customer (KYC) verification, Anti-Money Laundering (AML) review, account verification, duplicate requests, insufficient documentation, or risk review.

When you block a payout request, actions such as approval, allocation, and processing are not available until the request is unblocked.

This action is available for payout requests that are in the `pending`, `ready`, `approved`, or `in-progress` status.

Select from the following:

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Block a payout request
1. In the left navigation bar, press , then press **Payments**.
2. Press **Payout requests**, then in the **ID** column, press a payout request ID.
3. In the right of the page, in the **Details** section, press **Block**.
4. In the **Block reason** dropdown, select a reason.
5. Optionally, in the **Description** field, enter a description for the block.
6. Press **Block payout request**.


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Block a payout request in a batch
Use this process to manually block a specific payout request that is in a batch.
To block a batch of payout requests, see [Manage batches](#manage-batches).

1. In the left navigation bar, press , then press **Payments**.
2. Press **Payout request batches**.
3. In the **ID** column, press a batch ID of the batch that contains the payout request you want to block.
4. In the **Payout request ID** column, press the payout request ID you want to block.
5. In the right of the page, in the **Details** section, press **Block**.
6. In the **Block reason** dropdown, select a reason.
7. Optionally, in the **Description** field, enter a description for the block.
8. Press **Block payout request**.


### Unblock a payout request

Use this process to unblock a blocked payout request.
When a payout request is unblocked, actions such as approval, allocation, and processing are available.

This action is available for payout requests that are in the `blocked` status.

Select from the following:

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Unblock a payout request
1. In the left navigation bar, press , then press **Payments**.
2. Press **Payout requests**, then in the **ID** column, press a payout request ID.
3. In the right of the page, in the **Details** section, press **Unblock**.
4. In the confirmation dialog, press **Confirm**.


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Unblock a payout request in a batch
Use this process to manually unblock a specific payout request that is in a batch.
To unblock a batch of payout requests, see [Manage batches](#manage-batches).

1. In the left navigation bar, press , then press **Payments**.
2. Press **Payout request batches**.
3. In the **ID** column, press a batch ID of the batch that contains the payout request you want to unblock.
4. In the **Payout request ID** column, press the payout request ID you want to unblock.
5. In the right of the page, in the **Details** section, press **Unblock**.


### Cancel a payout request

Use this process to cancel a payout request.
When a payout request is canceled, pending or processing allocations are canceled, and the payout request is moved to the `canceled` status.
For example, if the payout request was created in error or the customer no longer requires the payout.

This action is available for payout requests that are in the `pending`, `ready`, `approved`, or `in-progress` status.

Select from the following:

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Cancel a payout request
1. In the left navigation bar, press , then press **Payments**.
2. Press **Payout requests**, then in the **ID** column, press a payout request ID.
3. In the top right, press **Cancel**.
4. In the **Canceled by** section, select **Customer** or **Merchant**.
5. In the **Cancellation reason** field, enter a reason for the cancellation.
6. Press **Cancel payout request**.


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Cancel a payout request in a batch
Use this process to manually cancel a specific payout request that is in a batch.
For more information, see [Manage batches](#manage-batches).

1. In the left navigation bar, press , then press **Payments**.
2. Press **Payout request batches**.
3. In the **ID** column, press a batch ID of the batch that contains the payout request you want to cancel.
4. In the **Payout request ID** column, press the payout request ID you want to cancel.
5. In the top right, press **Cancel**.
6. In the **Canceled by** section, select **Customer** or **Merchant**.
7. In the **Cancellation reason** field, enter a reason for the cancellation.
8. Press **Cancel payout request**.


### Mark a payout request as ready

Use this process to skip the 48-hour pending period and immediately assign the `ready` status to a payout request.
This action is available for payout requests that are in the `pending` status.

Payout requests automatically transition to `ready` after the pending period of 48 hours expires.

Select from the following:

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Mark a payout request as ready
Use this process to manually mark a specific payout request as ready.
To mark a batch of payout requests as ready, see [Manage batches](#manage-batches).

1. In the left navigation bar, press , then press **Payments**.
2. Press **Payout requests**, then in the **ID** column, press a payout request ID.
3. In the right of the page, press **Mark as ready**.
4. In the confirmation dialog, press **Confirm**.


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Mark a payout request in a batch as ready
Use this process to manually mark a specific payout request that is in a batch as ready.
To mark a batch of payout requests as ready, see [Manage batches](#manage-batches).

1. In the left navigation bar, press , then press **Payments**.
2. Press **Payout request batches**.
3. In the **ID** column, press a batch ID of the batch that contains the payout request you want to mark as ready.
4. In the **Payout request ID** column, press the payout request ID you want to mark as ready.
5. In the right of the page, press **Mark as ready**.
6. In the confirmation dialog, press **Confirm**.


### Return to pending

Use this process to return a payout request to the `pending` status.
For example, if the customer needs to update their payment instrument.

This action is available for payout requests that are in the `ready` status.

Select from the following:

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Return a payout request to the pending status
1. In the left navigation bar, press , then press **Payments**.
2. Press **Payout requests**, then in the **ID** column, press a payout request ID.
3. In the right of the page, press **Return to pending**.
4. In the confirmation dialog, press **Confirm**.


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Return a payout request in a batch to the pending status
Use this process to manually return a specific payout request that is in a batch to the `pending` status.
For more information, see [Manage batches](#manage-batches).

1. In the left navigation bar, press , then press **Payments**.
2. Press **Payout request batches**.
3. In the **ID** column, press a batch ID of the batch that contains the payout request you want to return to the pending status.
4. In the **Payout request ID** column, press the payout request ID you want to return to the pending status.
5. In the right of the page, press **Return to pending**.


### Process allocations

Use this process to process allocated funds for a payout request.
Processing allocations sends the allocated funds through the configured gateways to the payment instruments.

This action is available for payout requests that are in the `approved` status.

Select from the following:

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Process allocations for a payout request
1. In the left navigation bar, press , then press **Payments**.
2. Press **Payout requests**, then in the **ID** column, press a payout request ID.
3. Select from the following:
  - To process all pending allocations, press **Process all**.
  - To process a single allocation, in the **Allocations** table, on the right of the allocation, press **Process**.
  - To cancel a single allocation, in the **Allocations** table, on the right of the allocation, press **Cancel**. 
You can cancel an allocation when it has the `pending` or `processing` status.


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Process allocations for a payout request in a batch
Use this process to manually process allocations for a specific payout request that is in a batch.
To process a batch of payout requests, see [Manage batches](#manage-batches).

1. In the left navigation bar, press , then press **Payments**.
2. Press **Payout request batches**.
3. In the **ID** column, press a batch ID of the batch that contains the payout request you want to process.
4. In the **Payout request ID** column, press the payout request ID you want to process.
5. Optionally, to add new allocations to the payout request  1. In the **New allocations** table, in the **Allocation** column, enter the amount for the new allocation.
  2. Press **Add allocation**.
6. In the **Allocations** table, on the right of the allocation, press **Process**. 
Alternatively, to process all allocations for the payout request, press **Process all**.


### Review a payout request

Use this process to review and approve a payout request.
This action is available for payout requests that are in the `ready` status.

To review a batch of payout requests, see [Manage batches](#manage-batches).

1. In the left navigation bar, press , then press **Payments**.
2. Press **Payout requests**.
3. Optionally, filter the payout requests by the `ready` statusUse this process to filter by payout requests that are ready for review.
  1. In the top right of the table, press .
  2. In the **Filter** dropdown, select **Status**.
  3. In the **Operation** dropdown, select **is in**.
  4. In the **Value** field, select **ready**.
  5. Press **Apply filter**.
4. Select from the following:
Review a payout request  1. In the **ID** column, press a payout request ID. 
Ensure that the payout request has the `ready` status.
  2. Review the payout request details, such as the requested amount, currency, exposure amount, and payment instrument.
Review a payout request in a batchUse this process to manually review a specific payout request that is in a batch.
To review a batch of payout requests, see [Manage batches](#manage-batches).
  1. In the left navigation bar, press , then press **Payments**.
  2. Press **Payout request batches**.
  3. In the **ID** column, press a batch ID of the batch that contains the payout request you want to review.
  4. In the **Payout request ID** column, press the payout request ID you want to review.
  5. Review the payout request details, such as the requested amount, currency, exposure amount, and payment instrument.
5. Select one of the following actions:
Approve the payout requestApproving a payout request enables allocation of funds to payment instruments.
To approve a payout request: In the top right of the page, press **Approve**.
Cancel the payout requestCanceling a payout request cancels any pending or processing allocations.
To cancel a payout request: In the top right of the page, press **Cancel**.
Block the payout requestBlocking a payout request prevents approval, allocation, and processing.
To block a payout request: In the right of the page, press **Block**.
Return to pendingSending a payout request to pending returns it to the 48-hour pending period.
For example, if the customer needs to update their payment instrument.
To return a payout request to pending: In the right of the page, press **Return to pending**.


### Split a payout request

Use this process to split a payout request into multiple requests with different amounts.
Split requests when the full amount cannot be processed due to amount restrictions, but a smaller amount can be processed.

For example, if a payout request for `$4,000` cannot be processed, but `$3,000` can be processed, split the request into two.
This allows you to process the portion that can proceed without blocking the entire request.

The value of the original payout request is divided into the new payout requests.
The new payout requests are created with the same status as the original payout request and cannot exceed the value of the original payout request.

This action is available for payout requests that are in the `pending` status.

Select from the following:

details
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Split a payout request
1. In the left navigation bar, press , then press **Payments**.
2. Press **Payout requests**, then in the **ID** column, press a payout request ID.
3. In the top right, press **Split**.
4. Enter the amounts for each new payout request. 
The total of all amounts must equal the amount of the original payout request. 
To add a row, press **Add an amount**.
To remove a row, press .
5. Press **Split**.


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Split a payout request in a batch
Use this process to split a specific payout request that is in a batch.
For more information, see [Manage batches](#manage-batches).

1. In the left navigation bar, press , then press **Payments**.
2. Press **Payout request batches**.
3. In the **ID** column, press a batch ID of the batch that contains the payout request you want to split.
4. In the **Payout request ID** column, press the payout request ID you want to split.
5. In the top right, press **Split**.


## View payout requests

Use this process to view payout requests.
To view payout requests in a batch, see [View batches](#view-batches).

1. In the left navigation bar, press , then press **Payments**.
2. Press **Payout requests**, then in the **ID** column, press a payout request ID.


## View payout allocations

Use this process to view payout allocations.

1. In the left navigation bar, press , then press **Payments**.
2. Press **Payout allocations**.
3. To view a single allocation, in the **Payout request ID** column, press a payout request ID.
4. In the **Allocations** table, on the right of the allocation, press **View**.


## Filter payout requests

Use this process to filter payout requests by their current status.

You can filter by `batch ID`, `block reason`, `blocked`, `created time`, `customer ID`, `status`, `updated time`, `website ID`.
You can also apply multiple filters.

1. In the left navigation bar, press , press **Payments**, then press **Payout requests**.
2. In the top right of the table, press .
3. In the **Filter** dropdown, select **Status**.
4. In the **Operation** dropdown, select **is in**.
5. In the **Value** field, select one or more of the following:
  - **Pending**: The payout request is in the 48-hour pending period.
  - **Ready**: The pending period is complete, and the payout request is ready for approval.
  - **Approved**: The payout request is approved and funds can be allocated.
  - **In-progress**: Allocations are being processed.
  - **Fulfilled**: The payout request is paid in full.
  - **Canceled**: The payout request is canceled.
  - **Split**: The payout request is split into multiple child payout requests.
  - **Merged**: The payout request is merged from a split.
6. Press **Apply filter**.
7. Optionally, to create a new segment based on the filtered data, press **Save segment as**.
Then, enter a name for the new segment, and press **Save**.


## Related topics

- [Set up a gateway](/docs/settings/set-up-a-gateway)
- [Payout method configuration](/docs/settings/payout-method-configuration)
- [Ready to payout requested](/docs/automations/event-types#ready-to-pay-out-requested)
- [Customize tables](/docs/data-tables/customize-tables)
- [Payments](/docs/data-tables/manage-payments)
- [Segments](/docs/settings/segments)